The Business Analyst is responsible for providing analytical, operational, and program support to division leadership, including design and implementation of business processes and programs. Collects, maintains, and disseminates business data and information pertaining to a broad range of division and/or branch programs and activities, and makes recommendations to increase efficiency and streamline processes through sustainable process improvement. Provides analytical support in the development of reporting that supports effective operations, processes, efficient financial management, strategic decision-making, and resource allocation. Provides quality information and consultative services that enable our leaders to make informed decisions and proactively manage their business.
Strong knowledge of business administration, management, finance, public policy and/or data analysis acquired through completion of a bachelor’s degree and a minimum of 2 years of experience or an equivalent combination of training and experience. Excellent consulting, oral and written communication, information technology, and statistical, data analysis, and reporting skills. SharePoint experience or other collaboration tools required. Must possess a demonstrated commitment to a strong customer service philosophy. Skilled in project coordination and program administration. Possesses business acumen. Ability to earn the trust and respect across internal customers and stakeholders. Skilled in planning and prioritizing work to meet commitments aligned with organizational goals. Knowledge of business (or management) purposes, practices, structures, functions and activities that drive day-to-day operations, strategy, key decisions, and workforce dynamics to achieve short-and long-term objectives.
At the FR-25 grade level, the incumbent must possess the minimum qualifications of the FR-24 in addition to a minimum of 3 years of experience or an equivalent combination of training and experience.
Develops measures for and analyzes division operations and programs. Assesses the extent to which new approaches and processes are consistent with division and Board policies, being mindful of the variety of needs of stakeholders. Develops and recommends new approaches and processes. Effectively resolves moderately complex and difficult management data questions. Evaluates and prioritizes multiple assignments. Seeks opportunities to participate and lead projects. Easily transitions across various tasks and roles.
Decisions and recommendations may affect management activities and the operations of the division. Work may also affect projects and relationships with other Board divisions. Participates on project teams and comfortably fulfills multiple roles. Shares information and knowledge with stakeholders and other analysts. Addresses stakeholder needs (internal and external) and functions as a resource to stakeholders. Demonstrates vested interest in stakeholder success by taking initiative to meet stakeholder requirements.
Works with a degree of independence, planning, and carrying out projects under the general guidance of the supervisor. Suggests new initiatives to supervisor. Work is reviewed for compatibility with operations and policy requirements. Exhibits full knowledge of division operations, policies, procedures, and processes, and contributes to process improvement efforts. Function as business or technical resource to colleagues and Board counterparts and provides training as necessary. Incumbent has no formal supervisory authority.
Strong skills in PC analytical software used for data analysis and visualization (for example, Tableau) preferred.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or application, membership, or service in the uniformed services.