How to Cancel a Wall Street Journal Subscription

How to Cancel a Wall Street Journal Subscription

If you’re wondering how to cancel a Wall Street Journal subscription, you’ve come to the right place. The popular newspaper is an excellent resource for financial news, but it might not be to everyone’s liking.

In this article, we will outline the basic steps you need to take to cancel your subscription. Take note of specific instructions unique to your residence or location. Canceling a subscription may seem tedious, but with this guide, it will be easy.

How to Cancel a Wall Street Journal Subscription

Many people subscribe to The Wall Street Journal for its in-depth coverage of specific topics and news. However, there may come a time when you need to cancel your subscription. Whether you are moving out of the country or simply trying to save money, canceling your subscription shouldn’t have to be so complicated.

Let’s explore the different ways you can cancel your WSJ subscription.

Things to Do Before Requesting Cancellation of Subscription

There are a few things you should do before requesting the cancellation of your subscription.

First, take a look at your WSJ digital or print subscription status and ensure that you’re eligible to cancel. If there is any unused time left on your subscription, you may be able to request a refund for the unused portion. Alternatively, if you have any outstanding payments owed, you’ll need to take care of those before canceling.

Second, review the terms of your subscription; if you’re within the first 30 days of your subscription, you may be subject to early termination fees or other penalties.

Finally, reach out to a representative via the WSJ customer center and explain your situation. They may be able to offer you a different plan or a discount that would make it worth keeping your subscription. Other customer service representatives may offer alternatives to cancellation, such as putting your WSJ subscription on vacation hold or temporary suspension.

How Do I Cancel Wall Street Journal Auto-Renewal Subscription?

For some people, the most straightforward way to cancel a subscription is by contacting the company directly. While that’s true, the channel by which you direct your request to cancel your Wall Street Journal membership depends on your location.

Cancellation Through Customer Care

For select states in the US, customers can request the cancellation of their subscription via the Customer Care page. All they have to do is sign in, head to the My Account page, click the Manage Subscriptions button, find the Cancel section, and open the Subscriptions page. Once there, they need to click on the Cancel Subscription link.

Here are the states where subscribers can direct their requests to cancel WSJ subscriptions via the Customer Care channel:

  • California
  • Maine — subscriptions purchased on or after January 1, 2020
  • Vermont — online subscriptions with an initial term of at least a year and a renewal term of more than a month, beginning July 1, 2020
  • New York — subscriptions bought online starting February 9, 2021
  • Delaware — subscriptions purchased on or after January 1, 2022
  • Illinois — subscriptions purchased beginning August 9, 2019.
  • Colorado — subscriptions starting January 1, 2022
  • Washington, DC — subscriptions purchased on or after March 13, 2019

Cancellation Through Phone

The Wall Street Journal provides customers who want to cancel their subscription with a phone number for easy membership cancellation. Subscribers can reach customer service at 1-800-JOURNAL (1-800-568-7625).

When you call, you will be asked to provide your account number, which is located in the upper right-hand corner of your billing statement. You will also have to confirm your mailing address and contact information. Once your cancellation request has been processed, you should receive a message or email confirming The Wall Street Journal was able to cancel your subscription.

Cancellation Through Third-Party Provider

If you’re a subscriber of The Wall Street Journal news and you made your purchase through third-party providers like Barron’s Magazine, you’ll need to direct your cancellation requests directly to them.

Things to Do After Requesting to Cancel Your Wall Street Journal Subscription

Requesting cancellation of a subscription can be a tricky process, in general. Some providers make it difficult to cancel and will make customers jump through hoops. It is thus essential that after making your request to cancel your Wall Street Journal subscription, you should confirm that the request was processed fully. You can do this by calling the customer service hotline.

After requesting cancellation, you might want to inquire if you qualify for a partial refund for all the unused months. Otherwise, check if you can still access the paper and make the most out of your subscription until the end of your last billing cycle.

How to Cancel a Wall Street Journal Subscription: FAQ

How much is a yearly subscription to WSJ?

The annual subscription to The Wall Street Journal depends on the package. An all-access Wall Street Journal digital subscription costs $467, while the print-and-digital access costs $540. The Wall Street Journal is known for offering discounts during holidays and special events, so keep an eye out for those offers.

How do I cancel The Wall Street Journal without calling?

Before trying to figure out how to cancel your WSJ subscription without calling customer service, you should know that canceling a subscription online is only available in some states. Once you’ve verified that subscription cancellation is available in your location, log in to Customer Care and click the Cancel Subscription link under the My Account page.
Canceling your Wall Street Journal subscription online is the alternative to calling customer service for a cancellation request. All you need to do is log in to your Customer Care account and click on the Cancel Subscription link. However, this method is limited to specific states in the US.

How do I cancel a WSJ subscription on my iPhone?

Learning how to cancel a Wall Street Journal subscription on iPhone is simple. The process is similar to how you would unsubscribe on any other platform. Open the App Store and tap on your profile icon in the top-right corner. From there, tap on Subscriptions and then select the WSJ app. Once you’ve found the app, tap on Cancel Subscription and confirm your decision.

How do I change my WSJ subscription?

If you’re looking to change your WSJ subscription, there are a few different options. If you want to change the type of subscription, say, from WSJ digital subscription to print, you can do so by logging in to your account and going to the Change Subscription tab. You’ll be able to select the new subscription type and enter your payment information. 

How do I cancel my subscription to the Wall Street Journal?

The best and fastest way to cancel a subscription is by calling the WSJ customer service number and speaking to a representative. There’s also an online option for cancellation through the Customer Care page. However, this is limited to particular states in the US.
For a more detailed guide on how to cancel a Wall Street Journal subscription, look above for our sections on cancellation via Customer Care or phone.