About the job
Description

In the race for ideas, we never want our customers to compromise the speed of innovation nor the safety of their data. Code42 provides protection from Insider Threat by delivering a fast, simple path to data loss detection, investigation and response. With our product, security teams easily protect corporate data and reduce insider risk while fostering an open and collaborative culture for employees. We are proud our insider threat solution has been honored with a number of national awards in 2019. This includes Globee, IT World, Black Unicorn and Stevie Awards, as well as Cyber Defense Magazine InfoSec Awards, Cybersecurity Excellence Awards and an Info Security PG’s Global Excellence Award.

You belong at Code42 if you crave being a part of a transparent and collaborative culture, you want to drive innovation, and security is always top of mind. We look for authentic people who are inquisitive, enjoy solving complex problems, think creatively and provide diverse insights to help us think differently and thrive together. Don’t wait. #BeCode42.

The Internship

As a member of the Information Experience team, you’ll expand your skills as a technical writer and editor by working with a highly collaborative team. You’ll research, write, and update articles for Code42’s support site, edit other writers’ work, and get hands-on experience with Code42 products by working with or setting up test environments to validate content. This position offers the opportunity to work independently on writing assignments, building strong samples for your professional portfolio.

What You’ll Be Responsible For

• Planning, writing, editing, and publishing product help and technical documentation that is accurate, comprehensive, clear, and trustworthy
• Continuously improving content in response to frequent product changes and feedback from customers and colleagues
• Reviewing and editing content for other team members
• Assisting with writing projects, process improvements, or other projects, as needed
• Using Jira and Confluence to track and manage work assignments and projects
• Applying consistent attention to detail and organization in all aspects of work, from organizing ideas to adhering to style and other team standards

What You Bring

• Pursuing a degree or certificate program in Technical Communications, Information Systems, Computer Science, English, Journalism, or related field with at least two years of coursework completed
• Excellent communication and organizational skills
• Self-motivated and resourceful
• Adaptable and excel at working in a fast-paced environment
• Strong aptitude for learning new technologies
• Ability to work full time (40 hours a week) from June 1st – August 13th (expected dates)
• We anticipate that the internship will be fully remote

Preferred

• Experience writing for software applications.
• A link to something that showcases your work, such as your personal website or technical blog, a website you’ve built, or other samples of technical writing work where you were the primary author.
• Familiarity with:
• SEO best practices and Google Analytics
• Enterprise security software or enterprise security professionals
• A markup language like HTML or XML, or a programming language like Python, Javascript, PHP, or others

WHY #BECODE42:

At Code42 we believe our Interns bring a unique and fresh perspective to our product and culture. We treat our interns like full-time employees. You’ll get the opportunity to partake in company events, meetings, benefits and other perks. If you want to have your ideas heard, grow in a professional environment and be a part of a robust and hand-on experience, you want to be at Code42.

Code42 values workplace diversity and ensuring an environment of mutual respect. Employment opportunities are available to all applicants without regards to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. We believe that diversity and inclusion are critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are proud to be an equal opportunity employer.