About the job

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop-loss, as well as Medicare Advantage, Medicare Supplement and individual plans.

Medical Mutual s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.

Assists with implementing elements of strategic marketing and communication plans for assigned marketing segments. Develops and revises general or standardized marketing materials and supports more senior-level staff with more complex materials. Develops elements of marketing and communication plans for assigned marketing segment. Integrates strategy with execution to generate varied and moderately complex marketing materials. Acts as a key contributor in the development of the strategy that guides marketing efforts for assigned marketing segment. Researches and recommends strategic elements and then executes on accepted recommendations.

Responsibilities

  • Writes and edits content for general or standardized marketing materials maintaining a clear message and consistent brand identity.
  • Develops general communications to internal business units and brokers and assists more senior staff with complex communication programs.
  • Provides clear direction to design and production staff.
  • Coordinates with Marketing Decision Support to ensure programs are tracked and measured.
  • Assists other Marketing staff with projects on an ad-hoc basis.
  • Helps draft necessary communications to address HIPAA compliance and notification under the direction of the legal department.
  • Oversees design and production efforts for assigned projects.
  • Performs other duties as assigned.
  • Creates strategic marketing plans and executes elements of those plans.
  • Mentors and guides junior-level staff on content development, project management and other functions.
  • Designs test plans with Marketing Decision Support to collect reliable, actionable campaign data.
  • Manages vendor relationships as needed for research, production and other services.
  • Assists other Marketing staff with projects on an ad-hoc basis.
  • Performs other duties as assigned.

Qualifications

Marketing Specialist I

Education And Experience

  • Bachelor’s degree in Marketing, Journalism or related field.
  • 1 year experience in marketing or related field which includes online communications venues, preferably in the health insurance or financial services industries.

Technical Skills And Knowledge

  • Knowledge of marketing/communications concepts and best practices.
  • Strong writing skills with a demonstrated command of grammar, spelling and sentence structure.
  • Intermediate Microsoft Office skills.
  • Knowledge of print and multimedia production.

Marketing Specialist II

Education And Experience

  • Bachelor’s Degree in Marketing, Journalism or related field.
  • 3 years experience as a Marketing Specialist or equivalent experience in marketing or related field, preferably in the health insurance or financial services industries.

Technical Skills And Knowledge

  • Knowledge of and ability to apply marketing/communications concepts and best practices.
  • Strong writing skills with a demonstrated command of grammar, spelling and sentence structure.
  • Advanced Microsoft Office skills.
  • Knowledge of print and multimedia production.

Sr. Marketing Specialist

Education And Experience

  • Bachelor’s degree in Marketing, Journalism, related field.
  • 5 years progressive experience as a Marketing Specialist or equivalent experience in marketing or related field, preferably in the health insurance or financial services industries.

Technical Skills And Knowledge

  • Knowledge of and the ability to apply advanced marketing/communications concepts and best practices.
  • Excellent writing skills with a demonstrated command of grammar, spelling and sentence structure.
  • Advanced Microsoft Office skills.
  • Knowledge of print and multimedia production.

A Great Place To Work

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That’s why we offer an exceptional package that includes:

  • Top Workplace in Northeast Ohio. Year after year we’ve received this recognition!
  • On-site wellness center at most locations. Enjoy personal trainers, towel service, locker room, weight room, elliptical machines, and a variety of classes!
  • On-site cafeteria serving hot breakfast and lunch, at most locations. Choices ranging from salad bar, made to order, hot and cold sandwiches, or a variety of entrees cooked fresh daily. Convenience store at most locations
  • Employee discount program. Discounts at many places in and around town, just for being a Medical Mutual team member
  • Business Casual attire

Excellent Benefits And Compensation

  • Competitive compensation plans
  • Employee bonus program
  • 401(k) with company match and an additional company contribution
  • Excellent medical, dental, vision, and disability insurance

An Investment In You

  • Career development programs and classes
  • Mentoring and coaching to help you advance
  • Education reimbursement up to $5K per year

About Medical Mutual

We strive to create peace of mind. Our customers can trust us to do things right and to help them get value from their health plan. We’re the largest health insurer in Ohio and for over 85 years, we’ve been serving our members and the Ohio communities where they live and work. Medical Mutual is a Top Place to Work in Northeast Ohio with exceptional career opportunities that offer challenge, growth and a great work/life balance. We want talented, innovative, and driven people to help us continue to be the best health insurance choice of Ohioans and help make Ohio the best it can be! Our headquarter building is located in the heart of downtown Cleveland and we have multiple offices throughout the state. Join us at one near you!

At Medical Mutual and its family of companies, we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing. Medical Mutual and its family of companies are considered federal contractors. The federal government is requiring that all employees of its contractors be fully vaccinated. To be in compliance with this federal requirement, Medical Mutual requires COVID-19 vaccinations, or qualifying exemption documentation, for all employees. Proof of vaccination status is required at time of hire.

Primary Location: US-OH-Cleveland

Work Locations: Cleveland – Headquarters

Job: 7 – General Staff

Organization: Marketing & Communications

Schedule: Regular

Shift: Standard

Employee Status: Individual Contributor

Job Type: Full-time

Job Level: Day Job

Travel: No

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