Community Manager

Sumner, WA
  • April 8, 2021

About the job
Job Description

Helly Hansen is looking for a Community Manager Founded in Norway in 1877, Helly Hansen continues to develop professional-grade apparel that helps people stay and feel alive. Through insights drawn from living and working in the world’s harshest environments, the company has developed a long list of first-to-market innovations, including the first supple waterproof fabrics over 140 years ago. Other breakthroughs include the first fleece fabrics in the 1960s, the first technical base layers in the 1970s, made with Lifa® Stay Dry Technology, and today’s award winning and patented H2Flow® temperature regulating system. Helly Hansen is a leader in both technical sailing and performance ski apparel. Its ski uniforms are worn and trusted by more than 50,000 professionals and can be found on Olympians, National Teams, and at more than 200 ski resorts and mountain guiding operations around the world. Helly Hansen’s outerwear, base layers, sportswear and footwear are sold in more than 40 countries and trusted by outdoor professionals and enthusiasts around the world. To learn more about Helly Hansen’s latest collections, visit www.hellyhansen.com Do you want to manage and scale an international outdoor community? As Community Manager, you will engage with our global communities within ski, sailing and outdoors, establishing and nurturing authentic relationships through digital channels to drive brand advocacy at scale.

Key responsibilities:

  • Manage and scale our community in digital platforms
  • Engage with our community in social media
  • Develop and maintain a scalable framework for community management
  • Drive activations and initiatives for community growth
  • Manage and activate user generated content
  • Coordinate with Digital Marketing, Brand Marketing, and other stakeholders to integrate community initiatives with other marketing and business initiatives
  • Coordinate seeding and briefing of products to ambassadors and community members
  • Identify relevant sponsorship and collaboration opportunities and manage leads in collaboration with PR, agency partners and regional marketing teams
  • Support in event planning to engage the community in virtual and/or physical events
  • Plan social media content to support our community initiatives
  • Support our marketing teams inactivation of sports marketing partnerships
  • Monitor conversations across social media and address important mentions through engagement, escalation, or documentation.
  • Coordinate with Customer Care Team to provide timely care for members of our community
  • Analyze and report on the performance of community management initiatives Experience/Skills:
  • Bachelor’s Degree in Marketing, Communication, Journalism, Public Relations, or related field
  • Experience in digital marketing, Community or social media management
  • Strong verbal and written communication skills in English with attention to details
  • Ability to think strategically, while also executing on day-to-day responsibilities
  • Strong project management and coordination skills
  • Ability to work longer hours during peak periods to ensure completion of tasks
  • Ability to work both independently and as part of a team
  • Willing to multitask and work under pressure
  • The ability to aggregate data and generate actionable insights to inspire and suggest recommendations for possible course correction and improvements
  • Experience in sports marketing or an interest in skiing, outdoor or sailing sports
  • A growth mindset with a passion for marketing and communications The opportunity to join a high-performance team within a global brand in growth. An energetic and motivated international environment, with a culture of inclusion, empowerment and ownership. Competitive benefits, and an active environment with a passion for sports and the outdoors. We offer: The opportunity to join a high-performance team within a global brand in growth. An energetic and motivated international environment, with a culture of inclusion, empowerment, and ownership. Competitive benefits, and an active environment with a passion for sports and the outdoors. The position is a full-time employment, based at our office in Sumner, Washington, US. Please submit resume and intro letter through Malakye